If you are using desktops or laptops running Windows operating systems and both the short pulse recommended and long pulse compiler output types are failing, you will need to disable sound enhancements.
Some devices, especially in Europe, have a hard lock on volume whenever an audio device is detected. If you are running a Chromebook and still unable to program Edison after running the set-up steps above, try this additional troubleshooting step. Some Chromebooks, including some Dell Chromebooks, have low audio output but also have sound enhancements.
If you are using a Chromebook and both the short pulse recommended and long pulse compiler output types are failing, you will need to disable sound enhancements. Depending on the manufacturer, your Chromebook may have similar sound enhancement software. If you are running a Mac laptop or desktop and are still unable to program Edison after running the set-up steps above, try this additional troubleshooting step.
Some Macs experience audio clipping errors when attempting to program Edison. If you are running an Apple, Android or Windows tablet and are still unable to program Edison after running the set-up steps above, try this additional troubleshooting step. Please note: most mobile phones do not have the audio output to program Edison using EdBlocks. We do not recommend using mobile phones as programming devices with Edison.
The best way to check if your device is set up is to run a test program in EdScratch. You can find step-by-step help for how to do this on page 6 of the Getting started with Edison guide. Please note: most mobile phones do not have the audio output to program Edison using EdScratch. The best way to check if your device is set up is to run a test program in EdPy. You can find step-by-step help for how to do this on page 11 of the Getting started with Edison guide. If you cannot access the EdPy app at all, or if programs are failing to download, you may be behind a firewall which is common at schools.
To be sent to the Edison robot, your program must be compiled by the EdPy compiler. The EdPy app creates a compiled file that is sent to the Edison robot as an audio file. The app at www. This output does not work for some programming devices which have low output volume, however, including some Chromebooks and touch-screen laptops. This low.
You will need to use low. Once you have sound enhancements disabled, test a program download at both www. In general, devices that require this step will only work using the low.
If you are running an Apple, Android or Windows tablet and are still unable to program Edison using either the EdPy app or the low. Please note: EdPy can be run on most tablets. However, text-based programming is not suited to tablet devices and can be quite difficult to do. We do not recommend using tablets to program in EdPy. Please note: most mobile phones do not have the audio output to program Edison using EdPy.
We strongly advise against using mobile phones as programming devices with Edison. Windows machines often have sound enhancements which may be causing your program or update to fail. Disabling these sound enhancements can resolve the issue. If Dell Audio is still enabled after you complete the steps in the first tutorial, please try to uninstall it as shown in this second tutorial:. Please ensure you use a matte finish if laminating line tracking resources, including the EdMat.
The line must be a very dark colour, such as black, and approximately 1. When running a line detection program with Edison, please always start with Edison being placed on the white background surface. If Edison has made the success sound after programming but does nothing when the play button is pressed, check the program you are using. While it is not possible to factory reset Edison, you can return Edison to the out-of-the-box settings the robot originally came with.
Please check the battery compartment in the first instance. If the cable is not there, please contact us. If you have lost your cable, you can buy a replacement in our spare parts pack. Please ensure sound enhancements are disabled on your machine. When many users in a single location, like in a classroom, are downloading programs at the same time, you may experience slower internet speeds. This can cause the program to take longer to download to Edison or cause the program to fail.
In this situation, you may need to try again. Press the stop square button on Edison, then press the record round button one time. Then restart the download. If you are using iPads on a network with a managed firewall, common at schools, please ensure that the URL of the programming application you are using has been added to your proxy white-list e.
Contact your network administrator for assistance in this instance. If you are using tablets on a network with a managed firewall, common at schools, please ensure that the URL of the programming application you are using has been added to your proxy white-list. Edison needs the removable skid to be in the robot in order to scan barcodes. The skid lifts Edison up off the paper, enabling the line tracking sensor to read the barcodes correctly.
You can see where the skid needs to be placed in the Getting started with Edison guide. Please ensure that the barcodes you are trying to scan are not printed on reflective or shiny paper as this can cause problems. Please ensure you use a matte finish if laminating barcode resources, including the EdMat. Try placing the paper with the barcodes on a white surface. Do not change the size of the barcodes before printing them.
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